Privacy Policy
Effective Date: 14 January 14, 2024
Luzumane Tech Solutions (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way. Please read this policy carefully to understand our views and practices regarding your personal data.
1. Information We Collect
We may collect and process the following types of information:
- Personal Information: This includes, but is not limited to, your name, email address, phone number, and postal address when you fill out a form, contact us, or use our services.
- Technical Information: We may collect information about your computer, including your IP address, browser type, and operating system, for system administration and to improve our services.
- Usage Data: Information about how you use our website, products, and services, including the pages you visit, the time spent on those pages, and other statistics.
- Cookies: We may use cookies to collect data to enhance your browsing experience on our website. Cookies are small data files stored on your device. You can control the use of cookies through your browser settings.
2. How We Use Your Information?
We use the information we collect for the following purposes:
- To Provide Services: To process transactions, manage your account, and deliver the services you request.
- To Improve Our Services: To understand how our services are used and to enhance the user experience.
- To Communicate with You: To respond to your inquiries, send administrative information, or notify you about changes to our services.
- For Marketing Purposes: To send you promotional materials, offers, or information about our products and services that may be of interest to you. You may opt out of receiving these communications at any time.
- To Ensure Security: To protect our website, services, and customers by monitoring for fraudulent activity and enforcing our terms and conditions.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:
- Service Providers: Third-party vendors who provide services on our behalf, such as payment processing, data analysis, and email delivery. These providers have access to your personal information only to perform specific tasks and are obligated to protect your data.
- Legal Obligations: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet or email transmission is ever fully secure or error-free, so please take special care in deciding what information you send to us.
5. Your Rights
You have the right to:
- Access: Request access to the personal information we hold about you.
- Correction: Request correction of inaccurate or incomplete information.
- Deletion: Request deletion of your personal information, subject to certain legal obligations.
- Objection: Object to the processing of your personal information under certain circumstances.
- Withdraw Consent: Withdraw your consent to the processing of your personal information at any time, where applicable.
To exercise any of these rights, please contact us using the contact information provided below.
6. Third-Party Links
Our website may contain links to other websites operated by third parties. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read the privacy policies of any third-party websites you visit.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on our website with the updated effective date.
8. Contact Us
If you have any questions about this Privacy Policy or our practices regarding your personal information, please contact us at:
Luzumane Tech Solutions
tech@luzumaneholdings.co.za
081 271 2957